Leverage current and future state analysis using Agile user research methods to define clear, impact-oriented requirements that ensure organizations procure the right services aligned with strategic goals.
Support strategic capacity planning by helping organizations balance in-house capabilities and outsourcing needs to optimize resource allocation and operational efficiency.
Evaluate, negotiate, and manage vendor contracts to align with organizational priorities.
Deliver Agile Program Management & Engineering Excellence
Implement "right fit" Agile frameworks to enhance efficiency, transparency, and speed-to-market.
Design and develop secure, scalable, and maintainable software solutions tailored to business needs.
Apply Extreme Programming (XP) and Agile software delivery practices to drive high-quality, iterative development.
Manage program and project execution, ensuring cross-functional alignment, stakeholder management, backlog prioritization, and seamless delivery at scale.
Provide real-time visibility into program health, risks, and impact through data-driven reporting and dashboards.
Shape and Strengthen High-Performing Technology Teams
Assess technology team structures, capabilities, and workflows to optimize performance.
Develop leadership pipelines and strategic succession plans to future-proof teams.
Improve collaboration, accountability, and efficiency through Agile coaching and team enablement.
Enhance technical capacity by recruiting, onboarding, and developing high-performing technology teams.
Design Human-Centered & Research-Driven Digital Experiences
Apply inclusive, empathy-driven design principles to create intuitive, user-friendly digital experiences.
Conduct user experience (UX) research, usability testing, and journey mapping to inform strategy and improve engagement.
Develop scalable design systems and interactive prototypes that align with user needs and accessibility standards.
Drive Digital Fundraising & Donor Engagement
Design values-aligned fundraising strategies rooted in equity, narrative, and donor insights
Develop multichannel engagement plans and segmented supporter journeys to grow and retain donors
Integrate CRM systems (e.g., Salesforce) to enable data-informed messaging and outreach
Support implementation of individual giving pilots, donor re-engagement plans, and DAF strategies
Equip development and communications teams with the tools and strategy to scale mission-aligned giving
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